Shipping Policy

At Dense Products, we recognize that the shipping process is more than a mere logistical function; it is the bridge connecting our exceptional products to our esteemed clientele. With meticulous precision, we have crafted a shipping policy that aligns with our core values of quality, transparency, and integrity.

I. Shipping Destinations and Options

  • Domestic Shipping within India: Leveraging our robust network, we proffer two levels of domestic shipping: a standard modality, typically culminating in a delivery window of 7-10 business days post-dispatch, and an expedited option, facilitating a more brisk arrival within 5-7 business days.
  • International Shipping: For our international clientele, our standard shipping service ensures delivery within a time frame of 10-15 business days post-dispatch. International transactions are seamlessly conducted in U.S. dollars, with shipping details tailored to each specific region.

II. Order Processing and Time Frames

  • A Rigorous Journey: From manufacturing to packing to entrusting your selected item to our courier partners, the entire process requires approximately 5 days. This careful time frame ensures each product aligns with our exacting standards before shipment, and consequently, an additional 4-5 days may be needed before the product leaves our facilities.
  • No Immediate Shipping Options: Given the considered nature of our preparation process, we kindly request your understanding that same-day shipping options are unavailable.

III. Shipping Charges and Offers

  • A Rewarding Experience: To honor your patronage, we bestow complimentary shipping on all domestic orders exceeding â‚ą999/-.
  • International Considerations: The complexities of international shipping necessitate a variable charge model, with costs contingent on the destination country and relevant regulations.

IV. Tracking and Customer Support

  • A Guided Journey: With the issuance of a tracking number via email, you are invited to follow the course of your package from our hands to yours.
  • Responsive Assistance: Our dedicated customer support team stands ready to address any queries or concerns regarding your order or shipping procedures.

Conclusion

The shipping policy of Dense Products is an extension of our commitment to excellence and an embodiment of our respect for the customer's experience. We do not merely ship products; we facilitate the smooth transition of our carefully crafted offerings from our hands to yours, ensuring satisfaction at every juncture.

Should you require further assistance or clarification on any aspect of our shipping policy, we invite you to reach out to our dedicated customer service team, whose sole purpose is to enhance your experience with Dense Products.